Santi Auto Care

Lacey McComb a month ago

Santi Auto Care absolutely deserves 5 stars! We were traveling through Reno on a road trip when our check engine light came on, and we were understandably nervous about being so far from home. We called around trying to find someone who could help us, and Santi Auto Care was the only shop in Reno willing to squeeze us in and get us back on the road. They were incredibly kind, helpful, and understanding of our situation. They took the time to look over our vehicle, explain what was going on, and help us feel much more comfortable about continuing our trip. It meant so much to us to find people who were willing to help travelers. Thank you, Santi Auto Care, for going above and beyond when we really needed it! We are incredibly grateful and wouldn't hesitate to recommend you to anyone in the Reno area. You guys truly saved our road trip! ❤️🚗

Dirk Wiebusch 2 months ago

What great service! I was on a 23 day Road Trip from Washington State south to Yosemite. My 2011 Pathfinder developed a fluid leak in Reno. Upon inspection by Santi Auto Care, they discovered more issues. A reasonable three days later I received my vehicle. Took it on a 100 mile or so drive on freeway, highway, parkway, and through two towns. The car performed wonderfully! Travis, Fen, Russel, and Raul were top tier in their professionalism. But what sold me is their personal care as they saw me as far more than a customer with their personal service and, well, love. They saw me as family. Santi rocks!!!

Mark Wendland Edited 3 months ago

I went to Santi Auto Care because it was the closest to my location. They were able to get me in quickly and replace a headlight bulb that I told them had gone out. While waiting the customer waiting room was cool with air conditioning and customer service was friendly. Santi Auto Care also offered water or soda and a snack while waiting for my vehicle to get replaced. Only took maybe an hour and the price of replacing the bulb 💡 and installing it was reasonable. I would go back to Santi Auto Care if I had another vehicle issue.

Elliotsid Aparicio 3 months ago

I am giving them a five because overall they were professional and polite. I went in for their $49.99 full synthetic oil change, GREAT PRICE! I did a bit of preparation because I had to be in and out quick. With the oil change they include tire rotation and free multipoint inspection, which to save time I deferred. I was in and out in about 45 minutes, pretty good. I’m use to over an hour easy with these “Jiffy” shops. Only thing missed that I had to go back for was my sticker with the next service due stamp. Only because as a delivery driver this is critical for the health of my vehicle. FIVE STARS… they also provide drinks and snacks. Where else are going to get that??

Jayden Griffin 3 months ago

I highly recommend Santi Auto Care. The customer service was excellent from start to finish. They were honest, truthful, and took the time to clearly explain what was needed for our vehicle without any pressure or unnecessary recommendations. Everyone was friendly, professional, and genuinely helpful throughout the process, especially Travis. It was a pleasant experience knowing our vehicle was in good hands. They completed the work efficiently and made sure everything was taken care of properly. It's refreshing to find a mechanic you can trust. We truly appreciate their honesty, attention to detail, and commitment to customer satisfaction. We will definitely return for future service and recommend them to family and friends.